Support Page

We can provide Remote Support to help with problems on your Computer or Smart Home Device and you are welcome to join our Members Only Area. The Charge for Remote Support without a Membership will be $100.00/hour, but if you become a member of Ratsupport.com's Members Only Area then, the Remote Support will be $75.00/hour.

You can choose to Join the Members Only Area with one of the following Groups:

Group	Group Description	Quartly	Yearly	Lifetime
CLIENT	Basic Membership, View all pages. No Remote Support included.	There is no cost to be a Members Only Area Client	There is no cost to be a Members Only Area Client	NA
BRONZE	All basic services and 1 hr/month of Remote Support.	$75.00	$225.00	NA
SILVER	All basic services and 3hr/month Remote Support.	$105.00	$325.00	NA
Gold	All basic services and Remote Support for your Lifetime.	$00.00	$00.00	$450.00

Here are some idea's that you could use in your group or business:

We are very interested in helping you with your computer problems, from Virus and Spyware Removal to Data Base design and Local Area Network design and support.

The Members Only Area of Ratsupport.com provides a user, extra support and communication tools that are not included in the non-secured area of this website.

We can even provide advice on Web Development and Support.

You can click on one of the topics below to expand the topic and see the data contained in that topic.

• Idea's for your Business Office

  1. What if your business did not have a presence on the internet, we can help you get it.
  2. Your email address can be user@yourbusinessname.com instead of your ISP's domain.
  3. You could get your e-mail anywhere you can get an connection to the internet via our web mail servers.
  4. With your own server at your facility you can have your own data, web service, email that is safe and secure. This also can give you better backup of your critical data.

• Idea's for your Family

  1. Imagine you have a web page for your family.
  2. Email for each person in your family
  3. The ability to communicate via an e-mail list so all know what each has to say.

• Idea's for your Smart Home

  1. Imagine using Voice Commands to control your TV, DVD player and much more, without more than one remote.
  2. You could stream music to your Sound System and change songs/artist via Voice Commands.
  3. You might want to control your lighting or home security via your smart phone or by Voice Commands.
  4. If it is too cold in your house you could just say "Alexa, change the "thermostat name" to 68 degrees".
  5. See our Smart Home Automation Page

• Links that might help your computer experience

  1. Ubuntu Linux information
  2. Superantispyware (good program to remove spy and add ware)
  3. Glary Utilities ( a good program to clean up your Registry)
  4. Malwarebytes ( another good program to remove spyware)
  5. AVG anti virus software
  6. Sophos Rootkit Removal Tool (Free)
  7. Avast anti virus software
  8. Microsoft Security Essentials
  9. Microsoft Updates (use internet explorer)
  10. OpenOffice (office suite for your use )
  11. LibreOffice (office suite for your use )
  12. Mozilla  (Firefox, Thunderbird and more)
  13. sitepoint , a good place to get books and education
  14. FTC Consumer Alert (Spyware)
  15. Keyscrambler (keystroke protection software)
  16. Mozbackup.org (Backup up your Firefox Bookmarks and Thunderbird files)
  17. Information about BOTS
  18. Uncheckey, App to uncheck unwanted programs.

• How to Contact Us

  1. Contact Us
  2. Members Only Area

• Members Only Area

  1. Members Only Area

• Remote Support

  1. Presentation on how Remote Support works.

• Links for RAT Support

  1. RAT Support Webmail